Learn more about the Product Mindset — a global collective consciousness reflecting how people feel about products — whether they are making and selling them or buying and consuming them.

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UL Advantage is a revolutionary approach to safety certification, providing a faster, smarter, more flexible path to the proven benefits of UL certification.

Product Safety

Helping safe, compliant products to reach the global marketplace.

Environment

Delivering a breadth of services for the growing area of sustainability.

Life & Health

Leveraging UL's engineering, safety and performance expertise for the critical systems essential to our well-being.

Verification Services

Delivering product testing and assessments demanded by the global supply chain.

Knowledge Services

Offering training, advisory services and thought leadership to give businesses a competitive edge.

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About UL frequently asked questions

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If you need immediate assistance, please contact a member of UL's customer service team by accessing the Customer Service page. Customer service advisors are located at each one of UL's laboratory facilities in the United States. They answer questions, provide information and assist customers as they work with UL on testing and certification projects. Although they are based in the United States, our advisors assist customers in all regions of the world.

UL is a global independent safety science company offering expertise across five key strategic businesses: Product Safety, Environment, Life & Health, Verification Services and Knowledge Services. Our breadth, established objectivity and proven history mean we are a symbol of trust and enable us to help provide peace of mind to all.